Of course, the startup’s biggest challenge is going to be penetrating the enterprise, since Hiri needs to be installed right across the workplace for it to be truly useful. The thinking here is that writing a subject line is easier and makes more sense after you’ve actually written what you wanted to say in the body of the email. And when composing an email you are asked to write a subject line last. You can also drag and drop any email you receive into your task list. Hiri’s simple categorisation feature, which actually renames the CC field, aims to fix this.Įmails you send with Hiri can be labeled as requiring an action, which automatically creates a task for the main recipient(s), a question, or as an FYI. That’s created an explosion in email, making it easy to miss those that are task-related. It’s a very simple idea but one that I think could be incredibly effective.Īn unspoken rule of the workplace is that people routinely loop colleagues and superiors into emails so that if the shit hits the fan they can always share or evade responsibility. Ones that are just an FYI, and ones that require further action. However, my favourite feature of Hiri is the way it asks you to explicitly separate emails you send into two groups. You are made to wait 30 minutes between inbox visits. Hiri’s second and blunter tool prevents you checking email too often. This is probably most extreme for tasks where intense concentration and getting ‘in the zone’ is paramount, such as coding. That’s because not only is email a time sinker in itself but the time it takes to recover from having your flow interrupted also adds up. The weekly score also ensures employees don’t return to bad email habits.Ĭiting research from the UK’s University of Loughborough that found the average employee spends 2.5 hours a day on their work email and checks its 96 times a day, which equates to every five minutes, Kavanagh says that most employees would benefit greatly from checking email less. The idea, the startup’s CEO and co-founder Kevin Kavanagh told me during a call last week, is to get employees thinking about how they currently use email and to begin to change their behaviour for the better. You’ve given a weekly score based on feedback received relating to clarity, brevity, and tone, and the software’s rating of your overall email behaviour. Starting with the premise that thoughtless and un-targeted emails fill a very high percentage of your work email inbox, Hiri’s headline feature is the ability for recipients to rate each email they receive, which serves as the basis for your own email score or email analytics. For it isn’t email that is necessarily broken but the way we all use and abuse it. Specifically, the Dublin-based company is targeting workplace email with an array of features that aim to nudge users to change their email behaviour for the better. Hiri is the latest startup trying to fix email.
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